FileWhopper Blog

News and Perspectives from IT Experts
November 19, 2019

The Chatbot Trends You Need to Know About

First of all, what are chatbots?    Initially, chatbots were developed as computer programs able to communicate with people via the messaging interface.    Following many advancements and improvements in the technology behind them, chatbots’ popularity has spiked since 2016.    Machine learning and NLP (Natural Language Processing) have provided chatbots with an extra layer of intelligence […]

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