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FileWhopper Help

Find any information you may need about our service here
Registration and Login
How to register a FileWhopper accountHow to recover password to your personal accountHow to delete your account
Price and Refunds
How to get a price quote for your file/folder transferHow to use a discount couponHow to get a refund for your transferHow to get a refund for additional services
Additional Services
What additional services are available with a data transfer and when can they be purchased?How to calculate the cost of additional services
File and Folder Upload
How to create a FileWhopper data transferHow to upload your file or folder with FileWhopperErrors or issues during file or folder upload with the FileWhopper appErrors or issues during file or folder upload via a web browser My antivirus program blocks the FileWhopper appHow to speed up the uploadTransferring an entire system drive
Storage and Deletion
Why is FileWhopper better than other popular cloud storage services?How long is your file/folder stored and when does it get deleted?How to extend storage time
Downloads
How to download your file/folderHow to get additional downloads for your file/folderErrors or issues during download via the FileWhopper appErrors or issues during browser downloadsMy antivirus program blocks the FileWhopper appHow to speed up the downloadWhere to find your downloaded data
Data Security
Ultimate data protection with Zero-knowledge encryptionWhy are FileWhopper apps the smartest choice for uploads and downloads?Why FileWhopper doesn’t support password reset
Mobile Transfers
Mobile uploadMobile downloadMobile Transfer RestrictionsPhone transfer speed

How to Purchase a Transfer Package

Step 1

Go to the FileWhopper Business homepage and choose the package of data you want to get.

Step 2

Press the Get XXXGB button to review your order details.

Step 3

Check your order details on the Prepayment Popup. Click the PAY button if you want to make your purchase right now.

Step 4

After the 2 payment steps, you will finish the verification of the email process or automatically redirected to your FileWhopper Business account page.

Your prepaid transfer package will be available once the payment goes through. You will be able to send your files or folders whenever needed, until you run out of prepaid space. Replenish your account at any time by paying for more space and keep sending files at the best rates FileWhopper has to offer.

Related articles
How to get a price quote for your file/folder transferHow to use a discount couponHow to get a refund for your transferHow to get a refund for additional servicesHow to use my discount couponTransfer package limits and termsHow to get a refund for your purchase
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All files and folders are encrypted before being transmitted to ensure secure transfer. We use a specific encryption algorithm based on the password that is generated in the upload app when the upload is started, or manually created by the user before it is saved. The password is NOT transferred to or saved on FileWhopper’s servers, which means we will not have access to it, and therefore will be unable to access the files being transmitted.
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