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How to recover password to your personal account

Want to recover your personal account password for sending large files and folders with FileWhopper? Follow these easy steps:

Step 1

Start the password recovery process from any page on the FileWhopper site by clicking the LOGIN button in the upper-right corner.

Step 2

In the ‘Log in’ window that opens, click the ‘Forgot password?’ link.

Step 3

In the ‘Reset password’ window that pops up, enter your email address and click SUBMIT.

Step 4

To confirm that you are the owner of this email address, enter the verification code that was sent to you. Didn’t get the code? You can have it resent in 1 minute. Create a new password for your account here and click SUBMIT when done.

Step 5

Now you need to log in using your email address and the new password. Be sure to save it this time! Enter the info and click SUBMIT to log in.

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