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FileWhopper Help

Find any information you may need about our service here
Registration and Login
How to register a FileWhopper accountHow to recover password to your personal accountHow to delete your account
Price and Refunds
How to get a price quote for your file/folder transferHow to use a discount couponHow to get a refund for your transferHow to get a refund for additional services
Additional Services
What additional services are available with a data transfer and when can they be purchased?How to calculate the cost of additional services
File and Folder Upload
How to create a FileWhopper data transferHow to upload your file or folder with FileWhopperErrors or issues during file or folder upload with the FileWhopper appErrors or issues during file or folder upload via a web browser My antivirus program blocks the FileWhopper appHow to speed up the uploadTransferring an entire system drive
Storage and Deletion
Why is FileWhopper better than other popular cloud storage services?How long is your file/folder stored and when does it get deleted?How to extend storage time
Downloads
How to download your file/folderHow to get additional downloads for your file/folderErrors or issues during download via the FileWhopper appErrors or issues during browser downloadsMy antivirus program blocks the FileWhopper appHow to speed up the downloadWhere to find your downloaded data
Data Security
Ultimate data protection with Zero-knowledge encryptionWhy are FileWhopper apps the smartest choice for uploads and downloads?Why FileWhopper doesn’t support password reset

How to pause or delete an upload

The FileWhopper Uploader lets you effortlessly manage your file and folder transfers. Just launch the app to see all your active uploads.

Use the right column in the table on the app’s main screen to start, pause or resume any of your uploads:



Click on the ‘X’ sign next to an upload to delete it.

Please note that if you delete an upload that has already started, you will only get a 50% refund or no refund at all. See our Refund Policy (ccылка на раздел сайта) for details on the refund terms and conditions.

Related articles
How to upload your file or folder with FileWhopperErrors or issues during file or folder upload with the FileWhopper appMy antivirus program blocks the FileWhopper appHow to speed up the uploadTransferring an entire system driveHow to create a FileWhopper data transferErrors or issues during file or folder upload via a web browser How to upload a file or folder using a FileWhopper business accountHow to speed up FileWhopper uploadsHow many transfers can be uploaded at the same time using one uploader app?How to get more than one uploader app for a business accountWhy can’t I launch the FileWhopper app?Most frequent Errors and Issues During the File or Folder Upload Process
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All files and folders are encrypted before being transmitted to ensure secure transfer. We use a specific encryption algorithm based on the password that is generated in the upload app when the upload is started, or manually created by the user before it is saved. The password is NOT transferred to or saved on FileWhopper’s servers, which means we will not have access to it, and therefore will be unable to access the files being transmitted.
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