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FileWhopper Help

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Price and Refunds
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File and Folder Upload
Storage and Deletion
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Registration and Login
How to register a FileWhopper account How to recover password to your personal account How to delete your account
Price and Refunds
How to get a price quote for your file/folder transfer Who will pay for the file transfer? How to use a discount coupon How to get a refund for your transfer How to get a refund for additional services
Additional Services
What additional services are available alongside a data transfer How to calculate a cost for the additional services
File and Folder Upload
How to upload your file or folder with FileWhopper Errors and issues during the file or folder upload process My antivirus program blocks the FileWhopper app How to speed up the upload Transferring an entire system drive
Storage and Deletion
Why is FileWhopper better than other popular cloud storage services? How long is your file/folder stored and when does it get deleted? How to extend storage time
Downloads
How to download your file/folder How to get additional downloads for your file/folder Errors or issues during download process My antivirus program blocks the FileWhopper app How to speed up the download
All files and folders are encrypted before being transmitted to ensure secure transfer. We use a specific encryption algorithm based on the password that is generated in the upload app when the upload is started, or manually created by the user before it is saved. The password is NOT transferred to or saved on FileWhopper’s servers, which means we will not have access to it, and therefore will be unable to access the files being transmitted.
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